Privacy Policy
Effective Date: 10/12/2024
Wing Chun Gear (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (www.wingchungear.com.au) or make a purchase.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information
When you place an order, subscribe to our newsletter, or contact us, we may collect the following information:
- Name
- Email address
- Billing and shipping addresses
- Phone number
- Payment information (processed securely through third-party payment providers)
1.2. Non-Personal Information
We also collect non-personal information, such as:
- IP address
- Browser type and version
- Device type
- Pages viewed on our website
- Referring website or search terms
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and delivery.
- To communicate with you about your orders or respond to inquiries.
- To send promotional offers and updates (only if you’ve opted in).
- To improve our website, services, and user experience.
- To comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Such as payment processors, shipping companies, and printing partners.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic, remember preferences, and improve functionality.
4.1. Types of Cookies
- Essential Cookies: Required for website operation.
- Performance Cookies: Help us analyze how visitors use our website.
- Marketing Cookies: Used to deliver personalized ads.
You can manage or disable cookies through your browser settings.
5. International Data Transfers
As a global business, we may process your data in countries outside of your own. By using our website, you consent to such transfers. We ensure that any data transfers comply with applicable privacy laws.
6. Data Security
We implement industry-standard measures to protect your personal information. However, no online data transmission or storage is entirely secure. You use our website at your own risk.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data.
- Request correction or deletion of your data.
- Withdraw consent for data processing.
- Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at info@wingchungear.com.au.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically for updates.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@wingchungear.com.au
Mailing Address: Wing Chun Gear is located in South Australia, Australia