GDPR Compliance
Effective Date: 10/12/2024
At Wing Chun Gear, we value your privacy and are committed to complying with the General Data Protection Regulation (GDPR) for customers in the European Union (EU). This page outlines how we collect, use, and protect your data in accordance with GDPR requirements.
1. Your Data Protection Rights
As an EU resident, you have the following rights under the GDPR:
1.1. Right to Access
You have the right to request access to the personal data we hold about you.
1.2. Right to Rectification
You have the right to request that we correct any inaccurate or incomplete personal data.
1.3. Right to Erasure
You have the right to request the deletion of your personal data, provided there is no legal requirement for us to retain it.
1.4. Right to Restrict Processing
You have the right to request that we limit the processing of your personal data.
1.5. Right to Data Portability
You have the right to request that we provide your personal data in a portable format for transfer to another service.
1.6. Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes or any other processing based on legitimate interests.
1.7. Right to Withdraw Consent
You can withdraw your consent to data processing at any time if processing is based on your consent.
2. How We Process Your Data
2.1. Lawful Basis for Processing
We process your personal data under the following lawful bases:
- To fulfill contracts (e.g., processing your orders).
- To comply with legal obligations.
- To pursue legitimate business interests (e.g., improving our services).
2.2. Data Collected
We collect the following data to provide our services:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Order Information: Details of purchased products and payment information (processed securely by third-party providers).
- Website Usage Data: IP address, browser type, and website activity (collected via cookies).
3. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill your orders.
- Meet legal or regulatory requirements.
- Resolve disputes or enforce our terms.
Once no longer required, your data will be securely deleted or anonymized.
4. Data Sharing
We may share your data with:
- Service Providers: Payment processors, shipping carriers, and printing partners to fulfill your orders.
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: If Wing Chun Gear is sold or merged, your data may be transferred as part of the transaction.
5. Data Security
We implement robust technical and organizational measures to safeguard your data. However, no system is completely secure, and you use our website at your own risk.
6. Cookies and Tracking
We use cookies to enhance your browsing experience. By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings. For more details, refer to our Privacy Policy.
7. Exercising Your Rights
To exercise any of your GDPR rights, please contact us:
- Email: info@wingchungear.com.au
We may request additional information to verify your identity before processing your request.
8. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority.
9. Changes to This GDPR Policy
We may update this GDPR Compliance page as needed to reflect changes in laws or our practices. Updates will be published on this page with the effective date.
If you have any questions or concerns about our GDPR compliance, feel free to reach out to us at info@wingchungear.com.au.